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Picture of a user at a computer keyboard

 What makes a website usable?

Usability is the perceived ease of users finding information to support their goals. The first few seconds in which the user experiences a website are the most critical. In that short space of time, a user evaluates subconsciously a range of usability factors, such as:

  • How fast did this page load? Is this website going to be slow to use?
  • Does the website, and therefore the company it represents, look professional?
  • Can I see links that clearly support the tasks I want to carry out?
  • Does the content look clearly presented and informative?

As many as 70% of users leave a website at the Home page without venturing further, so clarity of home page design is paramount.

More about website usability

Designing findable websites

Usable website design

Website optimisation services

Planning the user experience

Website health check

Optimising usability

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