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What makes a website usable?

Usability is the perceived ease of users finding information to support their goals. The first few seconds in which the user experiences a website are the most critical. In that short space of time, a user evaluates subconsciously a range of usability factors, such as:

  • How fast did this page load...is this website going to be slow to use?
  • Does the site, and therefore the company it represents, look professional?
  • Can I see links that clearly support the tasks I want to carry out?
  • Does the content look clearly presented and informative?

As many as 70% of users leave a website at the Home page without venturing further, so clarity of home page design is paramount.

 

 

Read more about usability

Cambridge Usability Centre »

 

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