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From here you can read examples of how John Waddington has planned the user experience of a range of high profile websites:

• Renault UK: Optimising car sales »
• The Euro: Launching a world currency »
• Chip and PIN »
• Soroptimist International »
• Oystercard »
   

More about website usability

Why usability is so important »

What makes a website usable »

Planning the user experience »

How to optimise usability »

Usability case studies »

Optimising ecommerce sites »

Usable corporate web design »

John Waddington‘s consulting career »

Client testimonials »

Usability links »

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